Luxury Without Limits with Becca Mai
If you have ever wondered, “Is my studio actually accessible for every bride who might walk through my door?” this training is for you.
In this replay, Becca Mai joined us for such an important conversation about creating a bridal alterations experience that feels welcoming and supportive before a client ever has to ask for accommodations.
We talked about so much more than ramps and wheelchair access.
One of the biggest reminders from this conversation was that ADA compliance and accessible hospitality are not always the same thing.
After you watch the replay, complete the Downloadable Worksheet and walk through your client journey from parking to fitting to handoff.
Choose one small change you would like to make first.
You do not have to get every single thing perfect, friend.
Thoughtful communication and one intentional change can already make someone feel so much more welcomed.